Service terms

Effective September 29, 2026.

Scope of service

Sprinkler Ally provides remote irrigation guidance, AI-assisted troubleshooting and separately quoted expert services. Guidance is based on the information available and does not guarantee a diagnosis, repair, cost saving or on-site outcome. Free AI guidance can contain errors and is not a substitute for qualified professional judgment.

Requests, quotes and payment

Requesting help is free. We confirm suitability, scope, price and appointment or delivery timing before payment. Approve the quote before paid work starts. Additional work requires approval. Published prices are USD; parts, on-site labor and any applicable taxes are separate. A request does not reserve an appointment.

Pro and monthly support

Individual professional consultations are priced on the pricing page. Monthly remote support is a pilot available only by a custom quote defining scope, timing and price. Requesting information does not create a subscription or authorize recurring charges. Saved diagnostic cases and reports are not a promise of a complete property management system.

Safety and your information

Give accurate information and upload only material you have permission to share, including customer records. Stop when work is unsafe or beyond your ability. Use an appropriately licensed local professional for work that requires one. Remote guidance does not provide an on-site inspection, engineering certification, permit approval, emergency response or certified legal translation.

Cancellations, refunds and contact

Our Refunds and cancellations policy describes cancellation windows, rescheduling and remedies for undelivered work. Review it with your quote before paying. Contact Robert Cortez at (407) 708-8314 about service concerns. These terms do not remove rights or remedies that applicable law does not allow us to exclude. Changes apply prospectively; the agreed quote and recorded policies govern an existing purchase.